Help, from the author.
Most questions are already answered in the documentation. Search it first; if the answer is not there, write below. The author answers every ticket within two business days, Monday to Friday.
Before you write
Three things that save a day.
- 01 Check the changelog: the fix may already be released.
- 02 Have your ThemeForest purchase code at hand. For Caliper, your store’s .myshopify.com address.
- 03 Add a screenshot and the address of the page.
Where is my purchase code?
On ThemeForest, open Downloads, find the theme, click Download and choose License certificate & purchase code.